Track Your Order

1. How to Track Your Order
Once your order has been shipped, you will receive an email confirmation with your tracking number and a link to track your shipment.

2. Where to Enter Your Tracking Number
You can track your order by entering your tracking number on our Track Your Order Here or by visiting the carrier’s website.

3. Tracking Status Not Updating?
If your tracking status has not been updated, please allow 24-48 hours for the carrier to update their system. If there is still no update, contact our support team.

4. What If I Didn’t Receive a Tracking Number?
If you haven’t received a tracking number within [3] business days after placing your order, check your spam folder or contact us for assistance.

5. My Order Shows as Delivered, but I Haven’t Received It
If your tracking status shows “Delivered” but you have not received your package:

• Check with neighbors or your building’s mailroom.
• Look for a delivery notice from the carrier.
• Contact the shipping carrier for further details.
• If the package is still missing, reach out to our support team.

6. How Long Does It Take for My Order to Arrive?
Delivery times vary based on your location and shipping method:

• Standard Shipping: [12] business days
• Express Shipping: [7] business days
• International Shipping: [20] business days

7. Contact Us
For any order tracking issues, please contact us at:
📧 Email: support@sumeverlimited.com
📍 Address: sumeverlimited.com