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Frequently Asked Questions
1. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment gateways as listed at checkout.
2. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment.
3. What is your return policy?
We accept returns within [15] days of delivery. Items must be unused and in their original packaging. Visit our Return & Refund Policy page for more details.
4. How long does shipping take?
Shipping times vary based on your location and selected shipping method:
- Standard Shipping: [12] business days
- Express Shipping: [7] business days
- International Shipping: [20] business days
5. Do you ship internationally?
Yes, we offer international shipping. Delivery times depend on your location and customs processing times.
6. Can I change or cancel my order after placing it?
Orders can be canceled or modified within [4] hours of placement if they have not yet been processed for shipping. Contact our support team as soon as possible.
7. What should I do if I receive a damaged or incorrect item?
If you receive a defective or incorrect item, please contact our support team with your order number and photos of the issue. We will work to resolve the issue promptly.
8. Do you offer warranties on your products?
Some products come with manufacturer warranties. Please check the product description for warranty details.
9. How do I contact customer support?
You can reach us via email at support@sumeverlimited.com or through our Contact Us page.
10. Do you offer bulk discounts?
Yes, we offer special pricing for bulk or wholesale orders. Contact us for more details.
If your question is not listed here, feel free to reach out to our support team for further assistance.