Shipping Information

1. Introduction
At Sumever Limited, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below to understand our delivery process.

2. Processing Time

  • Orders are typically processed within 2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Custom or personalized items may require additional processing time.

3. Shipping Methods & Delivery Time
We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 10-15 business days.
  • Express Shipping: Estimated delivery within 3-7 business days.
  • International Shipping: Estimated delivery within 15-20 business days, depending on the destination and customs clearance.

Shipping times vary based on location and shipping carrier delays. Tracking information will be provided once your order is shipped.

4. Shipping Fees

  • Shipping costs are calculated at checkout based on the destination and shipping method selected.
  • Free shipping may be available for orders over $ 1,000.
  • International shipping fees may include customs duties and taxes, which are the responsibility of the customer.

5. Order Tracking

  • Once your order is shipped, you will receive an email with a tracking number and carrier information.
  • You can track your order through [tracking link or carrier website].

6. Address Accuracy

  • Customers are responsible for providing an accurate shipping address.
  • We are not liable for orders shipped to incorrect addresses provided by the customer.
  • If an address error is detected after placing an order, please contact us immediately.

7. Lost or Delayed Shipments

  • If your order has not arrived within the estimated timeframe, check your tracking information.
  • If the tracking status is unclear or shows no movement, contact our support team.
  • Lost packages due to courier errors will be investigated, and we will work to resolve the issue.

8. Returns Due to Non-Delivery

  • If an order is returned to us due to an incorrect address or failure to receive, reshipping fees may apply.
  • Refunds for non-delivered items will be issued minus shipping fees unless due to our error.

9. Contact Information
For any shipping-related inquiries, please contact us at:
📧 Email: support@sumeverlimited.com
📍 Address: sumeverlimited.com